A dedicated team

One single point of contact provides detailed and precise technical and application support. Our specialists have many years of experience with in vitro Diagnostics and are therefore best prepared to understand your requirements.

Highly skilled

Specialization by product line and staying continuously up-to-date are the distinctive elements of our support.

Highly capable of solving problems remotely and by phone

Our expertise and the innovative technologies we use allow us to resolve most requests by phone or remotely, thereby helping to maintain analytical continuity.

Problem-solving ability

This is an attention item for us and we constantly measure our performance. We want to be sure of the effectiveness of our support and the help it provides you