Job Information
About the Position
Introduction
Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.
Overview
Position Summary
To provide our customers with solutions that adapt to their changing needs, creating a relationship of trust that will bring value to the Company in the medium and long term.
Key Accountabilities:
- Customer advisory in improving laboratory organization and providing the best solutions considering the customer needs
- Continued attention to the customer, providing product information, encouraging the cross-selling and introducing new techniques, based on cost/efficiency.
- Coordinate installations, interacting with the different departments involved (Logistics, Technical Service, Product Managers, ...)
- Keep the training level of the users of our analyzers and reagents and manage the appropriate documentation.
- Check the service level offered by the different departments of the Company assigned centers reducing the risk of complaints.
- Work together with the KAM and Business Unit in the management of opportunities and risks
- Tender management (specification and profitability analysis, preparation of the necessary documentation, litigation support)
- Achieve the sales and commercial targets established by the Company.
- Fulfil the Ethics Code of Werfen Group
Responsibilities
Internal Networking/Key relationships
- Key Account Manager
- Area Manager
- Sales Manager
- Business Unit.
- Technical Service
- Logistics (Customer Service)
- Contracting Department
Minimum Skills & Capabilities:
- Focus on results
- Focus on the customer
- Enterprising, flexibility, adaptability to the changes.
- Self-control, discipline and monitoring of guidelines.
- Listening and communicating clearly, assertiveness
- Teamwork
- Self-training ability
Qualifications
Minimum Skills & Capabilities:
- Focus on results
- Focus on the customer
- Enterprising, flexibility, adaptability to the changes.
- Self-control, discipline and monitoring of guidelines.
- Listening and communicating clearly, assertiveness
- Teamwork
- Self-training ability
Si estas interesado en aprender constantemente y te entusiasman los desafios, te animamos a que nos envies tu curriculum vitae o CV.
En Werfen valoramos y apreciamos la diversidad. Estamos orgullosos de ser una empresa que ofrece igualdad de oportunidades.
www.werfen.com
