Sales Application Specialist

Job Summary

The Sales Application Specialist Acute Care Diagnostics (SAS ACDx) is a mixed figure

including both sales and technical responsibilities, being his/her main job tasks to actively

promote and sell our products and solutions while keeping a good track on the technical

status of the instrumentation park, reagent stocks and IT solutions. He/she will have special

focus on the Central Lab and Clinical Areas such as Intensive Care Units, Emergency

Departments and Operating rooms.

The SAS ACDx will provide our customers with solutions that adapt to their changing needs,

creating a relationship of trust that will bring value to our customers and the Company in

the medium and long term.

Key Accountabilities

 Achieve sales and commercial targets established by the Company.

 Provides application support.

 Supports laboratory organization improvement by technical advice and solution

offering.

 Encourages cross-selling by providing product information and introducing

cost/efficiency balanced tailored techniques.

 Be able to present our products and concepts to institutions, end-user groups,

clinicians, and expert groups.

 Create a network of trust within the organization and organizes other colleagues in

field visits.

 Coordination skills to organize instrument installations interacting with the different

departments involved (Logistics, Technical Service, Marketing...), as well as to

perform product and service demonstrations.

 Can keep the training level of our user’s analyzers and reagents and manage

appropriate documentation.

 Be a team player that works together with the KAM and Business Unit in the

management of opportunities and risks.

 Has a global point of view that allows him/her to check the service level offered by

the different departments of the Company assigned centers, therefore reducing the

risk of complaints.

 Provides troubleshooting for technical enquiries.

 Solves product incidents at technical level in coordination with HelpLine, Technical

Service and Product Managers.

 Tender management (specification and profitability analysis, preparation of the

necessary documentation, litigation support).

 Provides first level (remote and/or on-site) of technical support to customer accounts

regarding the products, applications and operations, assisting them with the

integration of systems in their laboratories.

 Ensures the Compliance with Ethical Code.

Networking/Key relationships

 Key Account Manager

 Area Manager

 Sales Application Specialists Manager

 Business Unit (Business Unit Manager, Product Managers)

 Technical Support Team (Field Service Engineer, Helpline, Service Area Manager)

 Logistics (Customer Service)

 Contracting Department

 Quality Assurance / Regulatory Affairs

Minimum Knowledge & Experience required for the position

Education:

o Bachelor´s Degree in Life Sciences or related discipline.

Experience:

 Experience in IVD industry is also desirable.

 Basic training o experience with Blood Gas is a plus.

 Comprehensive knowledge of Hemostasis or experience as a nurse or sales

rep. in ICU or Operating Room is a plus.

 Experience with viscoelastic testing devices (Rotem or TEG) will be considered

an asset is a plus.

 Experience in Cardiovascular Operating Room, Liver transplantation OperatingRoom or any significant responsibility in bleeding and massive transfusions

will also be considered a plus.

Additional Skills/Knowledge

 Language: Fluent English

Skills & Capabilities

The ideal candidate for this position will exhibit the following skills and competencies:

 Focus on results and the customer.

 Flexibility, reliability, adaptability to the changes, anticipation.

 Self-control, discipline and monitoring of guidelines.

 Listen and communicate clearly, assertiveness.

 Team and individual work capability.

 Market and product knowledge.

 Sales and influence skills.

 Establishes relations with customers based on trust and confidence.

 Self-training capacity.

Travel requirements:

 Daily work in designed area (Catalunya & Baleares)

 Up to 20-30% of time