Job Overview
About the Position
Job Summary
Product Specialist plays a key role supporting promotion and increasing the value of Werfen solutions for the business line. Within the Molecular Diagnostic Marketing team he/she implements a specific marketing plan for local market and guarantees continuous support for Sales Management both in pre and post sales activities to reach company target and objectives.
Key Accountabilities
- Support for the launch of new products of the business line.
- Provide all necessary and up to date marketing informations and tools (es. presentation, HTA tools, ecc.) to Sales department to assist them in achieving business goals.
- Create and keep up to date documentation of business line and promotional material (es. scientific posters, brochure, flyers).
- Consult scientific literature regarding Werfen products and competitors ones.
- Prepare technical documentation needed for tenders and offers.
- Design, plan, organize and facilitate training courses and/or clinical training programs both internally (for Sales department) and externally (for Customers and End-users)
- Collect information in scientific events (congresses, seminars, symposium) to identify and involve key opinion leader and to reinforce the value of the product and innovative scientific trends.
- In collaboration with the Communication Team, plan, organize promote and actively partecipate in scientific events sponsored by Werfen to strengthen the Werfen brand and solutions.
- Contribute to mantain and develop a network of Key Opinion Leaders in the areas of responsibility.
- Visit customers for feedback gathering and troubleshooting of Werfen solutions.
- Manage promotional activities (es. demos) of Werfen solutions to Customer and potential Customers, together with the Sales force.
- In collaboration with Product Manager and Line Manager, design most suitable solution for complex projects in presales.
- Support Sales Specialist in the installation of new products and solutions during the launch phase.
- Collaborate in collecting data on competitors and market trends to improve product positioning and penetration.
Networking/Key relationships
Internal: Sales - Customer Service - Tenders - Offers - Logistics - Communication & Image - Finance - Q&A
External: Customers - EnUsers - Suppliers - Opinion Leader
Minimum Knowledge & Experience required for the position
- Education: Bachelor degree in Science, Medical Biotechnology or related disciplines (e.g. biology, biochemistry, lab technician, etc.). Master or PhD in Genetic is a plus.
- Significant experience in Diagnostic systems in molecular diagnostic laboratories or at least 2 years' experience in a Sales or Marketing position within an IVD company operating in an international context.
- Experience in Oncology/Oncohematology will be an advantage.
- Experience in NGS Target Panels on most common NGS systems is mandatory.
- Knowledge in whole exome assay is a plus.
Additional skills / knowledge
- Clinical value of an IVD test.
- Knowledge of the techniques: PCR, Real Time PCR, NGS and sequencing, software.
- Operating principles of diagnostic instrumentation for molecular biology
- Good laboratory practices
- Statistical knowledge
- SAP
- Office 365
- Language: Italian, native; English, level B2 / C1
Skills & Capabilities
- Be an effective team member
- Results oriented
- Customer oriented
- Analytical thinking
- Ability to plan effectively and prioritize activities
- Solid presentation and training skills
- Problem solving
- Innovative thinking
- Systemic vision
Travel requirements
Up to 50% of working time