Healthcare IT Consultant (Technical)

Position summary

The Healthcare IT Consultant will be responsible for implementing and maintaining Werfen's IT solutions aimed at managing Clinical Laboratories, specifically the Laboratory Computer System and the Advanced Data Analysis System based on BI technology. Among his/her duties are the system's configuration and adaptation to the Laboratory's workflows, as well as ensuring interoperability with Hospital Information Systems and Laboratory Equipment. Once the system has been implemented, he/she will also be responsible for its technical and/or functional maintenance, guaranteeing the customer a high level of service.

The Healthcare IT Consultant reports to the Healthcare IT Project Manager, and he/she can assume different roles within the project: Project Leader, Systems Consultant and Applications Consultant.

Key responsibilities

The Systems Consultant has the following main responsibilities:

• Implement the IT solutions, while ensuring compliance with the best practices in the assigned role: Project Leader, Systems Consultant or Applications Consultant
• Maintain an assertive communication with the customer and the team
• Provide remote and on-site technical, operational and application-related support to customers, assisting them with the integration of the IT solutions in their laboratories
• Analyse the processes associated with the Laboratory and promote improvements within the technological area
• Work closely with the IT Help-Line and IT Product Support teams
• Report on the activity carried out, within the time frame set in the Style Guide
• Remain up-to-date on the various technology tools and products
• The Project Leader is also responsible for the following:
  • Plan and coordinate the project's tasks and actions, ensuring the performance of all the activities required to implement and maintain the system by regularly checking the status of the tasks and actions
  • Detect and communicate to the customer any risks that could lead to deviations in the achievement of the set objectives
  • Interact with the customer at all levels of project management to resolve independently any conflicts/problems
  • Ensure that the project's relevant technical documentation is up-to-date and available to the entire team
• Ensure compliance with company regulations and Quality policies
• Ensure compliance with the Corporate Code of Ethics

Minimum knowledge and experience required for the position

Education:

• Bachelor's degree relative to Studies in Computer Engineering, Electronic Engineering, Telecommunications, Industrial Engineering or similar
• Mid-level vocational training in Microcomputer and Network Systems or in Operating IT Systems. High level vocational training in Administration of Networked IT Systems

The following will be valued:

• Experience:

• In IT projects within the scope of Clinical Laboratories and/or hospital environments
• In IT Project Management

• Additional skills/knowledge: 

• Project Manager Professional Certification
• VMWare Administration Certification or experience with Virtual Machines
• Administration of Operating Systems or knowledge of and experience in the administration thereof
• Oracle Administration Certification or experience in Database Administration
• WildFly Administration Certification or experience with Applications Servers
• HL7 Administration or Certification or experience in Communications protocols
• Knowledge of interoperability platforms, particularly Mirth
• Knowledge of BI tools, particularly QlikView

Languages:

• Fluent English is recommended 
• Spanish and/or Portuguese

Skills and Competencies

The ideal candidate for this position will exhibit the following skills and competencies:

• Good communication and relational skills
• High level of autonomy and proactivity
• Flexible attitude and ability to work in teams
• Time management skills and result oriented
• Analytical skills
• Orientation towards customer needs
• Knowledge of information systems
• Knowledge of commercial flows

Mobility

• Within the job's Location Area: Up to 80% of the annual working time
• Within the scope of Spain/Portugal: Up to 30% of the annual working time
• Type-B driving licence is required